Terms of Service

Overview

Welcome to Shalory. The terms “we,” “us,” and “our” refer to Shalory. We operate this website and online store, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

1. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you, or that you have the necessary authorization from a parent or legal guardian.

You agree to use our website only for lawful purposes. You must not use our services to engage in fraudulent activity, violate applicable laws, interfere with website security, or infringe upon the rights of others.

We reserve the right to restrict or terminate access to our services if we reasonably believe these terms have been violated, subject to applicable law.

2. Products and Descriptions

We make reasonable efforts to display our products, colors, features, and descriptions as accurately as possible. However, the appearance of products may vary depending on your screen settings, device, or lighting conditions.

Product descriptions, images, specifications, and availability may be updated from time to time. We reserve the right to modify or discontinue products, subject to applicable law and any obligations relating to orders already accepted.

3. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products. We reserve the right to accept or decline an order for legitimate reasons, including suspected fraud, pricing errors, inventory limitations, or inaccurate order information.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted. We will notify you if we need to cancel or modify an order.

Please review your order details carefully before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made after an order enters processing or fulfillment.

4. Prices and Payments

Product prices are displayed in the currency indicated on our website and may change without prior notice. The price applicable to your purchase will be the price shown at checkout, subject to any errors and applicable law.

Shipping charges, taxes, duties, or other fees, if applicable, will be displayed or explained during checkout or in the relevant shipping information.

Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If a pricing or listing error occurs, we reserve the right to take appropriate action, including contacting you before fulfillment or canceling the affected order and refunding amounts paid, as permitted by applicable law.

5. Shipping and Delivery

We aim to process and ship orders within the timeframes stated on our website. Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including carrier delays, weather, customs procedures, and other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Please contact us promptly if your shipping address is incorrect. We cannot guarantee address changes after an order has been shipped.

For further details, please refer to our Shipping Policy.

6. Returns, Exchanges, and Refunds

We want you to be satisfied with your Shalory purchase. Returns, exchanges, and refunds are handled according to our Return and Refund Policy.

Please review that policy before placing an order. Eligibility, return timeframes, product condition requirements, and any applicable return shipping costs are governed by the policy and applicable law.

Nothing in these Terms of Service limits any mandatory consumer rights that apply to your purchase.

7. Intellectual Property

All content on this website, including text, product images, graphics, logos, designs, and other materials, is owned by or licensed to Shalory and is protected by applicable intellectual property laws.

You may access and use this content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except as permitted by law.

8. Third-Party Services and Links

Our website may include third-party tools, applications, payment services, or links to external websites. These services may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control. Your use of such services is at your own discretion and may be subject to separate terms.

9. Reviews and User Submissions

If you submit reviews, feedback, suggestions, photographs, or other content to us, you confirm that you have the right to provide that content and that it does not violate applicable laws or third-party rights.

Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for purposes related to operating, promoting, and improving our business.

We may moderate or remove content that we reasonably consider unlawful, misleading, abusive, or otherwise inconsistent with these terms. This does not limit any rights you may have under applicable law.

10. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law. We will handle any affected payments in accordance with applicable law.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that website access will always be uninterrupted, timely, secure, or error-free. Any product warranties expressly provided with a product remain subject to their stated terms.

Nothing in this section excludes or limits warranties or consumer protections that cannot lawfully be excluded or limited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Shalory will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products, where such exclusions are legally permitted.

Our liability for any claim relating to a purchase will be limited as permitted by applicable law. Nothing in these terms excludes liability that cannot legally be excluded or restricts mandatory consumer rights.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Shalory harmless from third-party claims, liabilities, and reasonable expenses arising from your unlawful use of our website or your material violation of these terms.

This provision does not apply to the extent a claim results from our own acts or omissions for which we are legally responsible.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

Please review our Privacy Policy to understand our data practices.

15. Termination

We may suspend or terminate your access to our services if necessary for legitimate business, security, or legal reasons, subject to applicable law.

Any obligations or rights that by their nature should continue after termination will remain in effect.

16. Governing Law

These Terms of Service are governed by the laws applicable to the business operating Shalory, without limiting any mandatory consumer protections or legal rights that apply in your place of residence.

Any dispute will be handled by the courts or dispute resolution bodies with jurisdiction under applicable law.

Before publishing this section, insert your actual legal business name and jurisdiction if you intend to specify them here.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes take effect constitutes acceptance only to the extent permitted by applicable law.